FAQ

frequently asked questions

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What sizes do you offer?

We offer a wide range of sizes from S to XL. Please refer to our size chart for detailed measurements to find the perfect fit.

Do you offer international shipping?

Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination.

Can I return or exchange my purchase?

Yes, we accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and in their original condition. Please see our return policy for more details.

Do you offer gift cards?

Yes, we offer gift cards that can be redeemed in-store. They are available in various denominations and make for the perfect gift.

How do I know if an item is in stock?

Our website is updated in real-time. If an item is available for purchase, it is in stock. If it’s sold out, you can sign up for restock notifications.

How do I contact customer service?

you can always chat to us via the chat box on the bottom right or you can always reach out to us through our email at hiloclothings@gmail.com

Do you have any discounts or promotions?

We periodically offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

Do you offer any loyalty programs?

Currently, we do not offer any loyalty programs. However, we are working on launching a loyalty program in the near future. Stay tuned for updates!